Customs and immigration information
Visitors entering Canada must present a valid passport and, in certain cases, a visa. It is strongly recommended that you carry your passport with you at all times for identity purposes. Before entering Canada, all visitors are responsible for ensuring that they have the required documents necessary, whether they are travelling through to another country or returning to their country of origin. For more information, visit Citizenship and Immigration Canada.
Citizens or residents of the United States
As part of the Western Hemisphere Travel Initiative (WHTI), the United States has implemented new security measures for travellers entering or returning to the U.S.
Accessibility for people with disabilities or with restricted physical ability - Kéroul
514 252-3104 | keroul.qc.ca
Establishments have been assessed accessible according to criteria set by Kéroul and approved by the Ministère du Tourisme du Québec. For people with a disability, Kéroul provides information on tourism and culture.
The handicapped person can enter and move around the establishment without assistance.
The handicapped person requires assistance to enter and move around the establishment.
Tourist and Leisure Companion for persons living with a disability
Some tourist and leisure activity sites give free access for the companion of persons living with a disability or a mental health problem, when they visit tourist and leisure activity sites.
800 René-Lévesque Blvd. West
1 866 607-6301
There are also lots of postal outlets which are located within other businesses, like pharmacies.
Access (free) to wireless internet
Consult the network map of free wifi public access areas.
City Pass and Tickets Office
The Passeport MTL allows you direct access to up to 28 Montréal’s key attractions. Two packages to choose from: 48-hr package at $93 and 72-hr package at $113 (taxes not included). Public transportation included.
Points of sale: Online, La Vitrine, the Tourist Welcome Office in Old Montréal, the Montréal Infotouriste Centre, some hotels and attractions.
1 844 685-3544 | passeportmtl.com
Montréal’s Cultural Window
2 Sainte-Catherine Street East
514 285-4545 | Lavitrine.com
La Vitrine provides a complete calendar of cultural activities and special last-minute prices.
Open: Sunday and Monday, 11 a.m. to 6 p.m.; Tuesday to Saturday, 11 a.m. to 8 p.m.
Montréal Museums Pass
The Montréal Museums Pass opens the doors to some 50 museums throughout Greater Montréal.
It is offered in two forms: 3 consecutives days of museums (public transport included) or 3 days over 3 consecutive weeks (transport not included).
Points of sale: some participating museums, the Infotouriste Centre, the Tourist Welcome Office in Old Montréal and La Vitrine.
514 845-6873 | museesmontreal.org
Driving in Québec
Québec uses the metric system, so speeds are indicated in kilometres (100 km/h = 62 mph) and gas is sold in litres (3 3/4 litres = 1 US gallon).
Although turning right on a red light is authorized across Québec (except at intersections where a sign indicates this is not permitted), rights on reds are strictly prohibited on the island of Montréal.
Use of a hand-held cell phone that does not have a hands-free function is prohibited while driving.
There are many paid parking lots and automatic pay stations.
Electric charging stations are available at the following locations:
About cannabis in Montréal
As of October 17, 2018, recreational cannabis became legal across Canada—which means visitors to Montréal can legally buy and consume it. However, while cannabis is legal, visitors need to be aware of the laws governing its purchase and consumption.
Making a comment or conveying dissatisfaction
If you wish to comment on or are dissatisfied with the tourism services you received in Québec, please contact: Alliance de l’industrie touristique du Québec
1 877 686-8358 | firstname.lastname@example.org
Canadian currency is the Canadian dollar, which is divided into 100 cents. There are 5, 10, 20, 50 and 100 dollar bills. Smaller coins are 5, 10, and 25 cent pieces as well as of 1 and 2 dollars. Banking and credit cards are also welcome almost everywhere.
There are two applicable taxes in Québec: a federal Goods and Services Tax (GST) of 5% and a Québec provincial tax (TVQ) of 9.975%. A 3.5% accommodation tax is also in effect in Montréal.
It is customary to tip restaurant waiters, taxi drivers and hairdressers 15% of the bill, before taxes. Bellhops, porters, doormen, etc. generally receive at least $2 per suitcase or per service rendered. Coffee and food counters often have a tip cup next to the cash register; spare change is always appreciated.
- In case of emergency: 911
- Info-Santé: 811
- Québec Poison Control Centre: 1 800 463-5060