Passeport MTL

For more information, or to report a lost or stolen Passeport MTL, please contact our Customer Service team:

By email: support@boutique.mtl.org  

By phone: 1 844 685-3544

Log in here: https://mypasseport.mtl.org/en/

1. Go to the Passeport MTL purchase page. 
2. Click View details under the pass type that interests you. 
3. Each attraction is marked with a colour-coded icon: blue, pink, or yellow (“Extras”). 

Once purchased, the Passeport MTL is non-refundable, even in cases of non-use, partial use, or expiration of the Passeport MTL.

The Passeport MTL is your all-in-one pass to experience the best of Montréal! Created by Tourisme Montréal, this digital package gives you access to a curated selection of must-visit attractions, from culture and cuisine to outdoor fun and heritage, at a lower price than if you were buying individual tickets.

Why choose it?

• 💰 Save more: Get better value on your visits.

Savings vary depending on the attractions you choose and do not include the additional discounts listed in the “Extras” section of the Passeport MTL.

• 🚀 Make it easy: No more paper tickets. One QR code on your phone gives you access to all your activities.
• 🗺️ See more: Get inspired by our recommendations and explore places you might not have discovered otherwise. 

The Passeport MTL gives you access to a curated selection of Montréal attractions, plus additional discounts grouped into three categories:

💗 Pink Collection: Category A attractions.

💙 Blue Collection: Category B attractions.

🏷️ Extras: Additional savings. These are offered in addition to your 3- or 5- attraction selection.

There are currently two types of passports to choose from:

• 3-attraction Passeport MTL
• 5-attraction Passeport MTL

Here’s how your access is allocated, depending on the Passeport MTL you select: 

💡 Good to know: Once you’ve visited your total number of included attractions (3 or 5), your QR code will no longer grant free admission. However, you can continue to take advantage of the “Extras” until your pass expires. 

💡 Good to know: You can’t do the same attraction twice with the same passport.

The list of partner attractions is dynamic and changes with the season (summer/winter). To view it:

1. Click View details under the Passeport MTL type that interests you.
2. Each attraction is marked with an icon to help you plan your visit:

💗 Pink Collection: Signature experiences such as iconic museums, mustsee attractions, and hallmark Montréal experiences. You’ll recover much of your Passeport MTL’s value within your first visits.

💙 Blue Collection: Great options to round out your stay! Cultural, familyfriendly, or culinary activities that let you see more of Montréal at no extra cost.

🏷️ Extras: Additional savings (e.g., 15% or 20% off) that are offered in addition to  your 3 or 5attraction selection.

Look for the 💗, 💙, or 🏷️ icons on each attraction tile to see which category it belongs to.

You can also use the filter option located above the activity grid to narrow your search. 

1. Choose the Passeport MTL you want and follow the payment steps. 
2. Once your purchase is complete, you’ll receive two emails: 

• A confirmation of your purchase. 
• A second email with a unique activation link for your Passeport MTL. Click that link to access your Client Portal and complete the activation. 

Check your card: Make sure your credit card is valid and that sufficient funds are available. The following payment methods are accepted:

1. Apple Pay
2. Google Pay
3. Shop Pay
4. Standard credit cards:  

• Credit/debit cards: Visa, Mastercard, American Express, Discover
• Regional cards: Bank cards (France), Maestro
• Prepaid cards: Accepted, though some may be declined
• Instalments: Debit or credit cards (not available with Capital One or Chase)

Need help? If the problem persists, contact our Customer Service team at 1 844 685-3544. An agent will guide you through the process. Please note: We do not accept payment over the phone. 

First, check your junk or spam folder — the email may have been filtered there.

If you received a payment confirmation from your bank but haven’t gotten the activation email after a few minutes, there may have been a technical issue. Chat live with one of our agents on the website or call 1 844 685-3544. Our Customer Service team can quickly resend your confirmation link. 

No problem, we can help. Simply contact our Customer Service team at 1 844 685-3544.